The 2021 round of Cenex® mystery shops are scheduled to begin on June 1, providing the opportunity to discover what customers experience when they visit your store. These insights are designed to assist your store in remaining attractive in an increasingly competitive industry. Trained mystery shoppers will review and score Cenex brand image requirements, important exterior and […]
Author Archive: In The Know
Welcome to your new Cenex Hub
The Cenex® brand has consolidated several of its websites to create one centralized, full-service site: CenexHub.com. We are excited to share this new platform that will make it much easier and more convenient for you to build your Cenex business using our branded tools. The quick video below is a great way to learn more about how the Cenex Hub can help your business grow.
New Hometown Headlines Episode Now Available
Hometown Headlines is the new web series featuring the special landmarks, traditions and events that make Cenex communities unique. Selected from Hometown Pride submissions, Hometown Headlines showcase dealer stories from across the network.
Cenex® Ad Share Funds Reminder
We are over half-way through the CHS fiscal year and the deadline to use all current Retail and Premium Diesel Ad Share funds is August 31, 2021. Get more bang from your advertising budget and use Ad Share funds to promote your store and product offerings via radio advertising, pump toppers and store signage.
Mystery Shops Start June 1!
The 2021 round is set to begin on Tuesday June 1, providing you with a chance to prepare your store for any maintenance or site enhancement to be performed. The mystery shopper will review the interior and exterior of your store, take photos and evaluate the level of customer service they received during their visit. You will gain valuable […]
Cenex Proprietary Credit Card Updates
Effective December 31, 2021, the Cenex® Consumer and Business Credit Cards will be discontinued. The decision to stop producing these cards is due to technological, financial and industry changes. After December 31, transactions using the Consumer and Business cards will be declined.
Cenex Shop Vendor Update
This message is to inform you of a recent change to the vendor that administers Cenex Shop on behalf of CHS. Effective immediately, the new vendor that will be handling Cenex Shop site administration, print and merchandise fulfillment is Imprint Engine. Imprint Engine has a streamlined, technology-based process. With an exclusive network of resources and […]
2021 Mystery Shops — Coming Soon
Spring has officially arrived! As snow melts and the sun starts shining, now is a great time to spruce up your location in preparation for summer and Cenex® Mystery Shops. The upcoming 2021 round of Cenex Retail Excellence Daily (RED) Inspections is set to begin on Tuesday, June 1.
Hometown Pride Winners – FY21 Q2
Five more communities were selected to each receive a $5,000 grant as part of Cenex Hometown Pride initiative. Now in its third year, Hometown Pride honors a unique aspect (e.g. landmarks, traditions, events) in a community where the Cenex brand is present. The Q2 winners are as follows:
CHS Grows Access to High Ethanol Blend Fuels
CHS continues to work to remove barriers for Cenex® branded retailers regarding E15 distribution and availability. In late 2020, CHS became an approved E15 manufacturer with the Environmental Protection Agency. This allows Cenex branded E15 to be sold at the terminal level.