August 3, 2026

2026 Brand Standard Audit coming to a close

Site evaluations for the Brand Standard Audit portion of the RED Site Assessment Program will conclude on August 31, 2026.

As a reminder, locations must earn a score of 90% or higher and a passed Lighting Audit to pass the Brand Standard Audit. The results of your audit can be found on the RED Site Assessment portal. Results may take up to 72 hours following the site visit to become available.

Cure process and deadline

If your location did not receive a passing score, there is still time to take action through the cure process. You can submit cures for failed questions to earn points back, with the exception of customer service-related questions. Any failed brand standard questions must be cured to receive a passing score.

The deadline to submit cures for both the Brand Standard Audit and Lighting Audit is September 30, 2026.

After submitting a cure, you can monitor its status on the portal.

  1. Open the location’s scorecard.
  2. Click Submit Cures.
  3. View the status of each cure eligible question in the Cure Log.
    • Available – The question has a curable infraction, but a cure has not been submitted.
    • Pending – A cure has been submitted and is under review.
    • Accepted – A cure has been accepted, and points have been awarded.
    • Declined – A cure has been declined, and no points have been awarded.
  4. Select View Discussion to see the latest cure activity.
  5. If additional information is needed:
    • Click your name from the Select a User dropdown
    • Check the Notify All Users Upon Submit box
    • Resubmit the cure.

If you have questions, please contact your Cenex representative or cenexmysteryshop@chsinc.com.

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