The 2017 Spring Round of Mystery Shop inspections is set to begin Monday, April 3rd.*

Twice a year, CHS provides Retail Excellence Daily (RED) Mystery Shop inspections at no charge to our marketers. These evaluations assist in identifying strengths and areas for improvement at each site.

Stores can expect:

  • An evaluation focused on Cenex® brand image elements, safety, cleanliness and customer service standards
  • A quick report turnaround with evaluation results in-hand within one business week of a site being shopped
  • Requirements for sites to meet a passing benchmark of 88%, with 30 calendar days to complete corrective actions on any documented issue(s)

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Verifone and Petrovend End-Of-Life Deadline is August 31

As previously communicated, the Ruby/Sapphire and OPW Petrovend end-of-life on the Cenex network is August 31, 2017.  That means locations still operating on this equipment at the end of August will be subject to end-of-life hardware fees on their monthly Payment Solutions statement.

If you have not already done so, now is the time to start looking at your options for upgrading to an EMV capable system.  Cenex marketers have access to exclusive pricing for Verifone RubyCi and Commander as well as Gilbarco Passport point-of-sale equipment.  Plus, CHS Technology Rebates of up to $2,800 apply to purchases made before August 31, 2017.

In addition to the special pricing noted above, we’ve partnered with Patriot Capital to provide financing options. You can even finance installation and other upgrade costs.  If you are financing your purchase, please be sure to let your equipment company know up front.  Continue reading

Technology Rebate Enhancements for New Dispenser Purchases

We recently announced a change to the timing of the requirement for secure card reader (SCR) and encrypting PIN pad (EPP) for retail fuel dispensers. With this announcement, we emphasized our continued commitment to these upgrades and announced that we would be enhancing the existing technology rebate program. Today, we are excited to announce that CHS Technology rebates on new EMV capable dispensers have been increased to $4,500 for the balance of fiscal year 2017.

For your convenience, you can download the new rebate form here. Questions regarding the technology rebate program can be directed to your Cenex representative.

2017 Cenex® Buyers Fair’s – It’s about influencing, innovating and becoming an industry leader.

Building on the last three years of creating connections, providing a powerful educational experience and empowering our attendees, CHS Retail Solutions is ready to help you take your operation to the next level. The team is making every effort to provide a learning environment where our valued Cenex Buyers Fair’s attendees will learn about influencing and innovating as a way to position yourself as a leader in your everyday operation.

This year’s Buyers Fair will be focused on how the changing customer demands influence the industry trends. The different workshops and keynote address will provide the best ways to keep up with your customer’s preferences to stay relevant and maintain customer loyalty. Continue reading

Changes to MyCHS Petroleum Equipment Page

Beginning Saturday, March 18th, the Petroleum Equipment page at will be changing.

In October, we announced the division of the Petroleum Equipment department into two new departments: Retail Image & Equipment and Energy Equipment. With this departmental change, we have now created two separate pages at MyCHS. Information on the current Petroleum Equipment page will soon reside on one of the following two pages. Continue reading