The Spring 2016 round of mystery shops is set to conclude by mid-July. Trained mystery shoppers reviewed and scored Cenex^® brand image requirements, important exterior and interior elements, and key customer service essentials at your store. The evaluations provide the opportunity to discover what your customers experience when they visit your store, and, therefore, better position your business in an increasingly competitive industry.

The next round of mystery shops will begin in September – there is time to make small adjustments to the evaluation, scoring and preparation checklists prior to the next round’s kick-off. Please pass along any constructive feedback for crafting a more thorough and effective experience for our locations to refinedfuelsmarketing@chsinc.com, or through your Cenex representative.

In preparation for the next mystery shop, visit CenexShop.com to order uniforms, name tags, gift cards, credit card applications, and more.